AVG Antivirus Smart Scan stopping issue

Here are some possible solutions to address the issue of the AVG Antivirus Smart Scan stopping before finishing:

  1. Remove conflicting security software.
    • Uninstall any other antivirus or security programs that may be interfering with AVG Antivirus 2.
  2. Repair AVG Internet Security:
    • Use the repair function in the AVG Internet Security program to fix any potential issues with the software.
  3. Run the AVG Clear Tool:
    • Use the AVG Clear tool to remove any previous traces of AVG, then restart your computer, reinstall AVG Internet Security, and activate it to resolve the issue.
  4. Check Windows Services:
    • Ensure the AVG Antivirus service is set to start automatically. Press Win+R and type services. msc, locate AVG Antivirus, set the Startup type to Automatic, and restart your PC5.
  5. Verify if the scan is actually complete.
    • In some cases, the scan may visually appear to end early, but it could be working correctly. This can be due to a glitch in the progress display rather than an actual issue with the scan process.
  6. Run additional malware scans.
    • Use tools like rKill, Malwarebytes Adwcleaner, and Malwarebytes to detect and remove any underlying malware or system issues that may be causing the premature scan termination.
  7. Check for network interruptions.
    • Network interruptions or device shutdowns during a scan, especially when scanning devices like smart TVs, can lead to scans stopping before completion.

If the issue persists after trying these steps, it is recommended to contact AVG support for further assistance and guidance tailored to your specific situation.