Troubleshooting Guide: Antivirus Not Opening
Follow these steps to fix antivirus software not opening on your device.
Step 1: Uninstall Conflicting Antivirus Programs
Remove any other antivirus programs that may be causing interference. Running multiple security tools simultaneously can lead to software conflicts.
Step 2: Repair the Antivirus Program
Use the built-in repair option (if available) to fix potential issues with your antivirus installation. You can usually find this in the program’s settings or via the Control Panel.
Step 3: Use the Antivirus Clear/Removal Tool
Download and run the official removal tool provided by your antivirus vendor to clear any leftover traces of previous installations. Restart your computer, reinstall the antivirus software, and activate it again.
Step 4: Check Windows Services
Ensure you’re logged into Windows with administrator privileges. Press Win + R, type services.msc, and hit Enter. Locate your antivirus service, set the startup type to Automatic, and restart your computer.
Step 5: Contact Support
If the issue persists after trying the above steps, contact your antivirus provider’s customer support for further assistance.