AVG Blocking Websites: Why It Happens and How to Fix It
If you’ve ever tried to access a website only to be blocked by AVG Antivirus with a message like “Threat secured – We’ve safely blocked the page” or “This website has been reported as unsafe”, you’re not alone. AVG is a powerful security tool, but it can sometimes prevent access to sites that are actually safe.
In this guide, we’ll walk you through:
- Why AVG blocks websites
- Whether you should bypass the warning
- How to unblock or whitelist a website in AVG
- How to prevent false positives in the future
- What to do if your own website is being blocked by AVG
Whether you’re a regular user or a website owner, this guide will help you understand and deal with AVG’s website blocking behavior.
Why Does AVG Block Websites?
Phishing Attempts
Fake websites trying to steal your personal information.
Malware or Ransomware
Websites hosting malicious files that can harm your device.
Suspicious Scripts
JavaScript or redirects that may compromise your privacy or security.
Bad Reputation
Sites flagged by ThreatLabs or user reports for unsafe behavior.
Immediate Threat Blocking
AVG blocks access immediately when a potential threat is detected.
Common AVG Website Block Messages
“We’ve safely aborted connection on [URL] because it was infected with [threat name].”
“Threat secured – Access to this website has been blocked.”
“This website has been reported as unsafe.”
These messages indicate that AVG’s Web Shield or Email Shield has intercepted the connection due to a perceived threat.
Should You Trust the Warning?
Before unblocking a site, it’s important to determine whether the warning is legitimate.
✅ Trust AVG: Unknown Site
You were visiting an unknown site.
✅ Trust AVG: Suspicious Source
The URL was shared via suspicious email or pop-up.
✅ Trust AVG: Shortened Links
You clicked a shortened link (e.g., bit.ly) from an untrusted source.
❌ False Positive: You Own the Site
You own the website and know it’s clean.
❌ False Positive: Updated Site
The site was recently updated or changed domains.
❌ False Positive: Other AVs
Other antivirus programs don’t flag the same site.
Tip: Use VirusTotal.com to check if other security vendors detect the same threat.
How to Unblock a Website in AVG
📍 Step 1
Open AVG Antivirus.
📍 Step 2
Go to Menu > Settings > General > Exceptions.
📍 Step 3
Click Add Exception and enter the full URL.
How to Temporarily Disable AVG Protection
⚠️ Step 1
Right-click the AVG icon in your system tray.
⚠️ Step 2
Select “Disable protection for 10 minutes” (or another time frame).
⚠️ Step 3
Visit the blocked website on when done.
How to Check Why a Website Was Blocked
Step 1
Open AVG Antivirus.
Step 2
Go to Menu > Settings > Notifications.
Step 3
Click on the relevant threat notification to see details (threat name, type, URL path).
If You’re a Website Owner: How to Get Unblocked
📤 Step 1
Go to AVG False Positive Form: https://www.avg.com/false-positive-file-form
📤 Step 2
Fill in email, website URL, description, and confirm site is clean.
📤 Step 3
Submit and wait 1–3 business days for review.
Prevent AVG from Blocking Safe Websites
- Keep website & hosting updated
- Install SSL certificate (HTTPS)
- Avoid third-party plugins with questionable code
- Regularly scan site using Sucuri, Google Safe Browsing, VirusTotal
- Monitor domain reputation using Google Search Console, Norton Safe Web, McAfee SiteAdvisor